Mercure Hythe Imperial Hotel & Spa - Folkestone

Princes Parade, Folkestone, United Kingdom, CT21 6AEshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in United Kingdom

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Overview

Situated near golf courses and a zoo, the 4-star Mercure Hythe Imperial Hotel & Spa comprises 100 rooms with a view over the garden. The hotel was opened in 1880 and remains an example of European architecture in Folkestone ever since.

A valley and a harbour as well as Battle of Britain Memorial and Southend-On are located nearby. The property is set within 6 km distance from the city center.

The hotel is set next to a college, a cathedral and historical buildings.

The nearest bus stop is 250 meters away. There is London Southend airport at a 65 km distance.

Rooms

Mercure Hythe Imperial Hotel & Spa is a traditional hotel of 4 floors featuring modern rooms that come with climate control, high-speed internet, pay television, a safe and IDD phone as well as a dishwasher, coffee/tea makers and a stove. Some of the guestrooms have a magnificent view of English Channel and Kent Coast. Bathrooms are fitted with a shower, a hairdryer and bathrobes.

Eat & Drink

Guests can unwind in the a la carte restaurant, which serves fresh seafood cuisine. Terrace bar is available on site. Offering a variety of dishes, Herb...The Little Cafe and Hong Kong House Chinese Restaurant are about 650 meters away.

Services

Mercure Hythe Imperial Hotel & Spa provides guests with 24-hour reception, dry cleaning and housekeeping.

Relax

Guests can make use of a health club, a spa area and a steam room along with body wraps, facial massage and pedicure. On-site fitness facilities include a gym, aerobics classes and a fitness club.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   4.  Number of rooms:   100.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Squash
  • Archery
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's menu
  • Children's play area

Spa & Leisure

  • Indoor heated swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
The Hythe BrasserieThe Hythe Brasserie2100 ftDouglas Avenue
SundarbanSundarban2000 ft26 Prospect Road
Hong Kong House Chinese RestaurantHong Kong House Chinese Restaurant2100 ft166-168 High Street
Hythe Bay Seafood Restaurant & BarHythe Bay Seafood Restaurant & Bar2500 ftStade Street
Herb...The Little CafeHerb...The Little Cafe2100 ft160A High Street
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Folkestone Rugby ClubFolkestone Rugby Club1.6 mi
Eurotunnel UKEurotunnel UK2.2 mi
Folkestone HarbourFolkestone Harbour4.0 miThe Stade
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Getting around
Airports
Lydd (LYX)10.3 mi
Rochester (RCS)32.3 mi
Train
Eurotunnel UK2.2 mi
Folkestone Central Railway Station3.4 mi
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Reviews
6.8
Very goodBased on  149  reviews
  • 9.6
    Exclusive

    I have stayed here many times over 30 years. It has a number of different hotel groups. The location close to the sea,beaches,golf course and surrounding countryside,historical cities and towns make it an attractive place to stay.The food is excellent and well presented. The staff, as always, helpful, friendly and profzessional.

  • 7.0
    Very good

    The restaurant Manager was exceptionally helpful and good - much improved on previous stays. We also enjpy the general ambience, having been coming for over forty years

    Room seemed quite 'tired'. Windows rattled, some woodwork needed renewing, bathroom very old fashioned. Needs a lot of money spent.

  • 7.8
    Fabulous

    Pleasant and atentive staff, and an excellent chef and dining facilities.

  • 7.4
    Very good

    All staff from b'Fast staff (esp lady maitre d') thru front desk thru staff in bar attached to Spa (!! True...a bar next to the spa/gym !! Counter- intuitive but works!!)

    Old facility charm is one thing but no aircon , small shower , windows hard to ope. However : facility being renovated

  • 10.0
    Exclusive

    Hotel is undergoing some refurbishment at the moment but we found this did not interfere with our stay, and we were aware of it ahead of arrival. The staff were friendly and helpful. This was the first night of our honeymoon and so they upgraded us free of charge to one of their suites which was fantastic, and left a card in the room too which was a nice touch. We had a nice meal in the hotel restaurant and the staff understood and catered for my wife's wheat allergy with ease. Will definitely be staying there again.

    Nothing, really, it would be difficult even to try to pick faults, other than the obvious issues caused by the current external refurbishment meaning scaffolding on some parts and the garden appears to be partly undergoing relandscaping, but this of course can't be helped if it needs to be done!

  • 6.6
    Good

    The service in general was good and the staff were extremely helpful. Swimming pool is great fun for children. I love having tea and coffee in the hotel room. Lovely sea view.

    They forgot to provide us with the extra bed and our reminder did not seem to work, so as we were too tired to persit we ended up sleeping altogether in the same bed! A bit of a squeeze and the bed wobbled. The hotel rooms do not appear to have been refurbished in years. It is like going back in time. Could not open the windows.

  • 7.4
    Very good

    The friendly staff and the huge choice at breakfast.

  • 7.0
    Very good

    Well located for the Channel Tunnel, very helpful staff and everything you need but desparately in need of refurbishment.

  • 6.2
    Good

    the breakfast

    the room was not up to much. the double bed was small and on a slope so we kept sliding out of the bed. the toilet door wouldn't shut, wallpaper was coming off the wall in the bathroom, the bedroom carpet was threadbare. the rooms need a complete re-vamp, my wife and I are of the opinion that the hotel got its star rating because of the facilities it offers, if not for the spa, pool and gym we dont think it would have had a star rating.

  • 6.6
    Good

    Quiet location by seafront with swimming pool. Breakfast provided a reasonable selection.

    The hotel is very tired and over the Autumn/Winter 2010 is due for a major refurbishment. Currently it is not worthy of 4 stars. In 2011 hopefully this will change.

  • 5.4
    Guest rating

    Very little

    The room needed redecorating, the chandelier and pictures were dusty and the bath water was tepid. The food in the restaurant was pseudo haute cuisine, over priced and not enjoyable.

  • 7.0
    Very good

    Our junior suite overlooked the sea and was very spacious and airy.

    There was no point having a shower in the bath as the water just trickled out. The bar downstairs did not have any ambience or atmosphere and was not conduicive to stay and relax in.

  • 7.4
    Very good

    We've stayed here many times before and never cease to be amazed by the outstanding location and the fantastic view. The breakfast is good value, and the staff are very professional and attentive. The hotel has a classic splendour about it and may have seen better days, in some areas, but haven't we all?!

    The Hythe Imperial has followed many other hotels in supplying toasters at breakfast time and leaving guests to provide toast for themselves, rather than have the waitress bring it with their tea/coffee. I'm not a fan of this system as it often descends into chaos and impatience, and would seem easy to rearrange, if so desired. I would stress that this is a minor quibble and did not detract from the enjoyment of our visit.

  • 7.8
    Fabulous

    We thought the situation - views of the sea and golf course, and the food was excellent! The staff were courteous, helpful and responsive. So close to an excellent walk to work up an appetite!

    We thought that the room that our guests used, 105, was rather small and in need of a complete overhaul. Price per room - ours being room 314 - was not comparable. Like many hotels of this age and grandeur, we think that it is in need of a little 'TLC'.

  • 9.2
    Superb

    it was quiet, relaxing and just what we wanted.

    poor reception for telivision in bedroom

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lydd (LYX)10.3 mi
Rochester (RCS)32.3 mi
Train
Eurotunnel UK2.2 mi
Folkestone Central Railway Station3.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room